What We Collect and Why We Hold It
When you create an account, we collect the details you submit — name, contact number, and email address — along with the device and network information your browser or app sends automatically. Every time you deposit or withdraw using JazzCash, Easypaisa or Raast, we log the
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transaction reference, amount and timestamp. We do not store your full mobile wallet PIN or bank credentials; only the confirmation data returned by the payment rail reaches our records. We also collect session data: which pages you visited, how long your session ran and what device
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type you used. This helps us keep your account secure and flag unusual login patterns. Cookies and similar tracking tools record browsing behaviour on our platform — you can manage these through your browser settings, though some features may not function without session cookies. We hold
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your account data for as long as your account remains active and for any period required by the applicable legal framework in your jurisdiction. Once that period ends and your account is closed, we delete identifiable personal data from our live systems in line with our
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internal retention schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.